Racism is still rampant even in modern times, and you may have experienced it in one way or another. You may be struggling with it because of the way you were brought up or if you have been a victim of it. It may be an issue that has disturbed you, and you want to see some change. Whatever the case, gaining good and reliable knowledge about it should be the first step.
If you are hoping to boost your resume so that you will be more competitive in the job market, or if you are ready to take on new responsibilities and roles in your current place of employment, then you could be interested in earning your ITIL 4 certification. There is also a good possibility that your employer has asked you to take one of these courses so that you can earn your ITIL 4 certification.